1. Course Enrollment & Payments

• Course enrollment is confirmed only after successful payment or EMI approval (where applicable).

• All fees paid are subject to the refund terms outlined in this policy.

• Students are advised to carefully review course details, eligibility, duration, and fee structure before enrolling.

2. Refund Eligibility

Refund requests, where applicable, will be considered under the following conditions:

• Refund requests must be submitted in writing via email.

• Refund eligibility depends on the course type, duration, and stage of completion.

• Refunds may be approved only if the request complies with the Institute’s refund guidelines.

No refund will be provided once:

• Course access has been granted.

• Online learning materials have been shared.

• Live classes, practical training, workshops, or learning sessions have commenced.

• Digital certificates or study materials have been issued, unless otherwise specified by the Institute.

3. Non-Refundable Situations

Refunds will not be provided in the following situations:

• Failure to attend classes.

• Failure to complete the course.

• Change of mind after enrollment.

• Lack of participation or course usage.

• Violation of the Institute’s Terms & Conditions.

• Suspension or termination due to misconduct.

• Incorrect, false, or incomplete information provided by the student.

4. EMI & Financing Refunds

For students enrolled through EMI or educational financing:

• Refunds are subject to the policies of the respective bank, NBFC, financial institution, and payment gateway.

• Manipur Skills Institute is not responsible for:

  • EMI approval or rejection

  • Interest charges

  • Loan processing fees

  • Foreclosure charges

  • Disputes between the student and the lender

• If a refund is approved, applicable deductions such as payment gateway charges, processing fees, taxes, and bank charges may be applied.

• Students remain responsible for EMI repayments as per their agreement with the lender.

5. Processing Time

• Approved refunds will generally be processed within 7–14 business days.

• Refunds will be credited to the original payment method wherever possible.

• Actual credit timelines may vary depending on the payment gateway, bank, or financial institution.

6. Course Cancellation by the Institute

In rare circumstances where Manipur Skills Institute cancels a course, eligible students may receive:

• A full refund of the course fee, or

• An option to transfer to another course, batch, or available training program.

The Institute will communicate the available options to affected students.

7. Taxes & Fees

The following charges may be non-refundable:

• Payment gateway charges

• Processing fees

• Administrative charges

• Government taxes (where applicable)

• Bank transaction charges

Any applicable deductions will be communicated during refund processing.

8. Policy Updates

Manipur Skills Institute reserves the right to modify or update this Refund & Cancellation Policy at any time.

Any changes will become effective immediately upon publication on the official website.

9. Contact Information

For refund or cancellation-related questions, please contact:

Manipur Skills Institute

Email: admission@msi-edu.org , Info@msi-edu.org

Phone: 080 69640820 

Address: Manipur Skills Institute – Office No 15, 2nd floor, Tera Laukrakpam Leikai, Takyel Industry Road, opp CIPET, Imphal West, Manipur 795001